ABBY is our friendly 24-hour, 7-day a week automated telephone attendant. ABBY is easy to use and at no cost to you. With your touch tone telephone, you can use ABBY by calling (301) 206-8999 or toll free (800) 828-6439 ext 8999.
When you say “yes” to ABBY, you will be able to assign your own Personal Identification Number (PIN). This PIN is your key to easy and convenient access to your account balance and history, loan information, check withdrawals, payroll deduction information, and much, much more !
Visit us today to sign up !
ACCOUNT TYPES
Please note that these have changed
- 001 - Share Savings
- 006, 009, 011, 012, 016 - Special Savings
- 102, 104 - Share Draft (Checking)
- 208 - Holiday Savings Club
- 606 - 6 Month Certificate
- 609 - 9 Month Certificate
- 612 - 12 Month Certificate
- 618 - 18 Month Certificate
- 624 - 24 Month Certificate
- 636 - 36 Month Certificate
AUDIO RESPONSE MENU CODES
After successfully entering a member number and PIN, the you will hear the Main Menu options below. You may select any one of the two digit options at any time without listening to the entire menu recording. After entering a two-digit menu code you will hear the action options for the menu code entered. Each menu group is outlined below.
MAIN MENU
- 01 - Share to Share Transfer
- 02 - Share to Loan Transfer
- 05 - Check Withdrawal from a Share Account
- 06 - Share to Different Member Share
- 07 - Share to Different Member Loan
- ## - Return to Main Menu
- 99 - Repeat Current Menu
MENU 01 (TRANSACTIONS)
- 01 - Share to Share Transfer
- 02 - Share to Loan Transfer
- 05 - Check Withdrawal from a Share Account
- 06 - Share to Different Member Share
- 07 - Share to Different Member Loan
- ## - Return to Main Menu
- 99 - Repeat Current Menu
MENU 02 (BALANCE INQUIRIES)
- 01 - Share Draft Balance
- 02 - Share Account Balance
- 03 - Loan Balance
- 04 - CD Balance
- 05 - IRA Balance
- ## - Return to Main Menu
- 99 - Repeat Current Menu
MENU 03 (DRAFT ACCOUNT INQUIRIES)
- 01 - Cleared Drafts
- 02 - Draft Deposits
- 03 - Cleared Drafts by Draft #
- ## - Return to Main Menu
- 99 - Repeat Current Menu
MENU 04 (ACCOUNT HISTORY)
- 01 - Share Draft Deposits
- 02 - Share Deposits
- 03 - Share Withdrawals
- 04 - ATM Transactions
- 05 - ACH Deposits
- 06 - ACH Withdrawals
- 07 - Payroll Deposits
- ## - Return to Main Menu
- 99 - Repeat Current Menu
MENU 05 (DIVIDENDS AND INTEREST)
- 01 - YTD Dividends
- 02 - YTD Interest Paid
- 03 - Prior Year YTD Dividends
- 04 - Prior Year YTD Interest Paid
- 05 - Last Dividend Amount
- ## - Return to Main Menu
- 99 - Repeat Current Menu
MENU 06 (OTHER OPTIONS)
- 01 - Calculate Loan Payoff
- 04 - CD Maturity Dates
- 08 - Change PIN Number
- ## - Return to Main Menu
- 99 - Repeat Current Menu
