Our Online Privacy Practices
Keeping financial and personal information secure is one of our most important responsibilities. WSSC Federal Credit Union (WSSC FCU) is committed to protecting the information of our members and other visitors who use our website. We value your trust and handle all personal information with care. As with information we collect through other means, we use the information you provide online to respond to your needs, service your accounts, and provide you with information about other services.
Secure Transmissions
To ensure information remains confidential, WSSC FCU uses encryption technology such as Secure Socket Layer (SSL) to protect information you enter and submit from our website.
Online Banking
Personal identification, such as your account number and password, is collected when a valid Credit Union member with active Credit Union account(s) enters the secure online banking area of the Credit Union’s website. This information enables the Credit Union to regulate access of this information to those who request such access and those entitled to perform transactions on these account(s).
EMAIL SECURITY
Regular Internet email is not secure. You should never provide information that is sensitive or confidential such as your social security number, account number or PIN numbers. We also ask that you do not send personal or account Information through regular email.
WEBSITE SECURITY
As a general policy, we do not automatically collect personal information from our website users. We do collect and store information on the domain used to access our website, the internet address of the website from which a user links to the Credit union’s website and the date and time of the visit to our website. This information is used only to measure the number of visitors to our website and the route a user travels while within the credit union’s website to better serve users through improved design and site navigation.
ONLINE/MOBILE BANKING
Personal identification, such as account number and password, is collected when a valid credit union member with an active credit union account enters our secure online or mobile banking. This information enables the credit union to regulate access of this information to those who request such access and those entitled to perform transactions on the account.
COOKIES
Cookies are pieces of information stored directly on the device you are using. Cookies we use do not contain or capture unencrypted Personal Information. Cookies allow us to collect information such as browser type, time spent on the site, pages visited, language preferences, and your relationship with us. We use the information for security purposes, to facilitate navigation, to display information more effectively, to personalize/tailor your experience while engaging with us, and to recognize your device to allow your use of our online products and services. We collect statistical information about the usage of the site in order to continually improve the design and functionality, to monitor responses to our advertisements and content, to understand how account holders and visitors use the site and to assist us with resolving questions regarding the site. We also utilize cookies for advertising purposes. Tracking technologies also used are beacons, tags, pixels, and scripts to collect and track information and to improve and analyze our website.
LINKING TO OTHER SITES
To provide you with easy access to information, WSSC FCU may provide links to other websites such as mortgage companies, insurance companies, government agencies. These links are provided as a convenience to our members. We do not guarantee or endorse any of the content in these links, and WSSC FCU does not represent either the third party or the member if the two enter into a transaction. The privacy and security policies on these linked websites may differ from those practiced by WSSC FCU. We encourage you to read the privacy policies of all websites you visit, especially before providing any personal non-public information.
ONLINE FORMS
The credit union provides several online forms to better serve the needs of members. Personal information provided via any online form is used only to process the member’s request for service. These forms are transmitted via secure means. If the member is concerned about transmitting such information, they should contact the credit union in order to be provided with an alternative method of making their request.
GOOGLE ANALYTICS
Many websites and apps use Google services to improve their content. When they integrate Google services, these sites and apps share information with Google. We use Google Analytics to better understand how users are visiting and using our sites. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. Google Analytics collects the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. You may review further information about how Google Analytics collects and processes data and how to control the information sent to Google at “How Google uses information from sites or apps that use our services” at google.com/policies/privacy/partners/.
PRIVACY POLICY
To learn what WSSC FCU does with your personal information please view our Privacy Notice or contact us by mail, phone, or email.
